FREQUENTLY ASKED QUESTIONS
Have Questions? Need Answers? You are at the right place.
Below you will find some of the most commonly asked questions from our customers. Still don't see your question/answer, simply contact us using the Contact Us form and we will be more than happy to further assist.
Q1: Where Is This Made and Shipped From?
All our products are 100% All Natural Whole Plant Based products. Our Seamoss products are naturally harvested in the Caribbean Sea however are prepared, packaged and shipped from here in the USA. Though our Seamoss products are naturally grown/harvested mostly in Jamaica and St. Lucia (to ensure 100% all natural) they are packaged here in our USA factory as we ensure to quality check all of our products to make sure they’re the best natural on the market for our customers.
Our sea moss gels are freshly made per order and chilled for 12 to 24 hours to ensure maximum shelf life to our customers hence we require up to 24 business hours handling time. If there are unforeseen delays we will notify you immediately via email.
Our sea moss gels are shipped from our Florida facility while our gummies and capsules are shipped from our facilities in the West of the USA.
Q2: What Are Some Benefits of Sea Moss?
Sea moss is known to have over 90 health essential benefits. These would include:
✔ Enhancing of Thyroid Functions
✔ Easing of Joint Pains
✔ Boosting Metabolism
✔ Supports the Immune System
✔ Fights Infections
✔ Supports a Healthy Heart
✔ Provides Remarkable Nutrition
✔ Helps Control Appetite
✔ Promotes Mental and Emotional Well-being
✔ Natural Decongestant
✔ Soothes the Digestive Tract
✔ Supports for a Sensual Intimate Health
Q3: How Long Will The Sea Moss Last?
Sea moss gel can be refrigerated for approximately 3-4 weeks, depending on the dosage used daily. Maximum expected is up to 6 weeks once kept refrigerated under specific circumstances.
Q4: How Do I Prepare Sea Moss?
There are a couple of methods of making Sea Moss gel. It’s fairly simple to do, and basically requires you to properly wash your sea moss, soak it or boil it (I’ll let you know which method I prefer later, and why), and then blending it. I’ve got 2 methods I’ll look at here with you, so let’s get started.
Method 1: Soak and Blend
Take some Sea Moss, use about 30 grams (0.1 ounce) of Sea Moss at a time. This will make about 500 grams (17.6 ounces) of Sea Moss Gel. The amount that you choose to use will depend on what you’re wanting to do with it. I use this over the course of a week. Some people will use this amount in one recipe. Vigorously clean the seaweed in fresh clean alkaline water to get the excess salt and sand off. You might like to do this a couple of times. Using alkalized filtered water, cover the Sea Moss and allow to soak for twenty-four (24) to forty-eight (48) hours. Blend the Sea Moss for about 5 minutes. Pour the Sea Moss Gel into a clean glass jar and store in the refrigerator.
Method 2: Boil and Blend
As above: Thoroughly clean your Sea Moss in fresh clean water to remove any impurities and salt. Using alkaline filtered water, cover the Irish Sea Moss and allow to soak for four (4) to six (6) hours. Transfer the water and Sea Moss into a pot and allow to simmer for fifteen (15) to thirty (30) minutes. Top up the water as needed. Allow the water level to reduce to a small amount. Take the Sea Moss and water mixture off the heat and allow to cool. Once the Sea Moss has cooled sufficiently, transfer the mixture to your blender. Blend the Sea Moss in to a smooth gel consistency. Pour the Sea Moss Gel into a clean glass jar and store in the refrigerator.
For more detailed information about sea moss and its preparation feel free to visit our Seamoss Blog Page
Q5: How Do I Use Seamoss?
Seamoss is an ideal binder in smoothies, shakes, milks and soups. It can also be used as a gelling agent in raw pies and cakes, or as a raw ingredient in salads. Rinse the seamoss thoroughly with water and leave to soak for between 4-24 hours in lukewarm/room temperature water (preferably spring/bottled water). Afterwards, you can eat the seamoss directly (in small portions) or prepare a gel/gelling agent from it. To do this, place in a blender with a little water and finely blend until it forms a smooth gel, before leaving to rest for a further hour. You may also change that water and then leave for another 24-48 hours.
Seamoss has a strong, sea-like flavor, so it's better to start using it in small amounts and also use it in recipes where the taste will be disguised by the other flavors. Try using it in:
✔ Dairy-free elixirs
✔ Blended soups
✔ One-pot meals and stews
✔ Salad dressings
✔ Homemade nut/seed milk
✔ Nut cheeses
✔ Raw desserts
Plus, you can also apply the gel to your skin or use it as a restorative hair gel.
Q6: What Dosage Should I Take?
Use 1 tablespoon of seamoss gel as a binder for smoothies. One to two tablespoons (4 to 8 grams) of seamoss gel is sufficient for adding to salads or deserts.
Q7: What Are The Side Effects?
- Always consult your doctor before you order sea moss, particularly if you suffer from low blood pressure or are taking any medication (especially sympathomimetic - and anticoagulants), as sea moss can inhibit the affect of medication and may increase certain side effects.
- Do not buy sea moss if you suffer (or have suffered) from stomach ulcers. Irish moss can cause bleeding, hypotension, cramps, infections, diarrhoea, dizziness, light-headedness and fainting.
- We do not recommend sea moss if you are pregnant or breastfeeding because sufficient research has not been conducted on how it interacts with a fetus or newborn's system. Also, if you're taking medication for your thyroid, you have to be careful of your iodine intake. The use of sea moss is not recommended for children as the seaweed can suppress the natural immune system.
Q8: Do You Sell in Bulk?
Yes we do offer bulk sales at unbeatable wholesale pricing. Simply send us an email with your request.
Q9: How Can This Help My Body?
Sea Moss Gel is rich with antibacterial, antioxidants, and anti-aging properties. It can help support your immune system, supports healthy joins and skin health, supports healthy digestion, and many more. This is the supplement for you if you want to improve your overall well-being.
Q10: Are Your Products Vegan Friendly?
Absolutely! All our products to include Gummies, Capsules, Sea Moss Raw and Gel products are 100% All Natural, Gluten-Free, Non-GMO, and Vegan Friendly.
Q11: What Are Your Hours of Operation?
Our hours of operations are:
✔ Mondays - Fridays: 9am - 5pm [EST]
✔ Saturdays: 10am - 4pm [EST]
✔ Sundays: CLOSED
Q12: Are Your Products Children Safe For Consumption?
We do have products such as the Children's Multivitamin Gummies that are suited for children. We do not recommend that children under the age of 16 years take our other products that are specifically for adults.
Q13: Are Your Products Safe For Consumption If I Am Breastfeeding?
We do not recommend sea moss if you are pregnant or breastfeeding because sufficient research has not been conducted on how it interacts with a fetus or newborn's system. Also, if you're taking medication for your thyroid, you have to be careful of your iodine intake. However, our other products are safe once it does not indicate otherwise on the labels. Also, if you would like to consult with your doctor about this query, you can show him/her our full supplement panel located on the back of the label.
Q14: Are Your Products For Men or Women?
Our products are designed for consumption by both men and women.
Q15: What Are The Nutrients of Seamoss
When consuming our Sea Moss gels we suggest one to two (1-2) teaspoons per day. However, a 4-tablespoon (20-gram) serving of sea moss provides the following:
Protein: 0.5 grams
Total fat: 0 grams
Total carbs: 3 grams
Fiber: 0.5 grams
Total sugar: 0 grams
Calcium: 1% of the Daily Value (DV)
Iron: 10% of the DV
Magnesium: 7% of the DV
Phosphorus: 2% of the DV
Zinc: 4% of the DV
Copper: 3% of the DV
Like other sea vegetables, sea moss is also a naturally good source of Iodine, a micronutrient necessary for thyroid health.
Q16: Are Your Products Keto Friendly?
Yes, our products are keto-friendly. Remember, ketosis is a metabolic state. The average person can consume 25-50 grams of total carbs per day and remain in ketosis. The addition of honey to our few select Sea Moss gel products is less than 1/4 teaspoon per jar. Technically, you could eat a high-carb food like honey and stay in ketosis.
There are a few times when a small amount of honey is acceptable which are Targeted Ketogenic Diet (TKD) that allows for 20-50 grams of extra carbs up to an hour before or after your workout window and Cyclical Ketogenic Diet (CKD) that follows a traditional low-carb diet for five days, followed by two days of carb backloading. This means that for 24-48 hours of the week you replenish your glycogen stores with higher amounts of carbs. This is typically only recommended for endurance athletes who need higher amounts of carbs to perform.
However, eating honey in large quantities will prevent you from entering ketosis and reverse your progress. That said, eating one tablespoon of honey probably won’t hinder your results. However if you are seeking consistent daily consumption of the sea moss gels and you are not an active/athletic individual then we would suggest you avoid the two products that contain honey.
Q17: How long is shipping time?
We provide tracking information to your email immediately once your package is shipped however you may need to allow 12 to 24 hours after item has been shipped for the tracking information to be readily updated.
Standard Shipping Times:
- Domestic orders (USA) may take 1-5 business days to arrive (excluding holidays).
- International orders (Worldwide) may take 1-3 weeks to arrive (excluding holidays) depending on your location.
All orders placed after 2:00pm [EST] will be processed on the following business day (except sea moss gels). Please allow for up to 72 business hours handling time as our sea moss gel products are freshly made per order and chilled for up to 12 hours to ensure maximum cooling prior to packaging and shipping to assist with maintaining room temperature or below during transportation. If there are unforeseen delays we will notify you immediately via email. All our products including our Sea Moss gels are shipped from our Florida facility.
We do not ship on the weekends to avoid delays of your packages in the shipping carrier warehouse. Our Free Shipping service is offered by the USPS. However we do offer UPS and FedEx shipping at checkout. Thank you for your kind patience and understanding during these trying times.
Q17: Does your Keto Collagen Powders contain animal bi-products?
Our collagen powders does contain grass fed bovine collagen peptides which comes from cattle so it's extracted from the hides of the animals.