FREQUENTLY ASKED QUESTIONS

Have Questions? Need Answers? You're in the right place.

Below you will find the most common inquiries from our customers. If you don’t see the answer you’re looking for, simply reach out via our Contact Us form, and we will be happy to assist you further.

 

Q: Where are your products made and shipped from?

All of our products are 100% natural and plant-based. While our sea moss is naturally harvested in the Caribbean—primarily from Jamaica and St. Lucia—all products are prepared, quality-checked, and packaged at our facilities in the USA to ensure they meet the highest standards on the market.

Shipping & Handling Details:

• Sea Moss Gels: To ensure maximum freshness and shelf life, our gels are made to order and chilled for 12 to 24 hours prior to shipping. Please allow 1 business day for handling.
• Location (Gels, Gummies & Capsules): Shipped from our production facility in California, USA.
• Delays: If any unforeseen delays occur, we will notify you immediately via email.

 

Q2: What are some benefits of Sea Moss?

Sea Moss is renowned for containing more than 90 of the essential minerals the body needs to function optimally. These minerals contribute to a wide range of wellness benefits, including:

 

Q3: How long will the sea moss last?

Once opened, a jar of Sea Moss Gel can be refrigerated for approximately 6 weeks.

 

Q4: How do I prepare Sea Moss?

Preparing Sea Moss gel at home is a simple process that involves washing, hydrating, and blending the Sea Moss into a smooth consistency. Below are the two most common methods.

Method 1: Soak and Blend (Cold Process)

       This method preserves the raw integrity of the Sea Moss.

1. Measure: Use approximately 30 grams (about 1 oz) of dry Sea Moss. This will yield roughly 500 grams (17.6 oz) of gel.
2. Clean: Vigorously wash the Sea Moss in fresh, alkaline water to remove excess salt, sand, and debris. You may need to repeat this 2–3 times.
3. Soak: Place the cleaned Sea Moss in a bowl and cover it completely with alkaline filtered water. Allow it to soak for 24 to 48 hours.
4. Blend: Transfer the soaked Sea Moss (and a small amount of the soaking water for consistency) to a blender. Blend for approximately 5 minutes until smooth.
5. Store: Pour the gel into a clean glass jar and refrigerate.

Method 2: Boil and Blend (Quick Process)

This method is faster and often results in a smoother, more "jelly-like" consistency.

1. Clean: Thoroughly wash your Sea Moss in fresh water to remove all impurities and salt.
2. Quick Soak: Cover the Sea Moss with alkaline filtered water and let it soak for 4 to 6 hours.
3. Simmer: Transfer the Sea Moss and the soaking water into a pot. Bring to a simmer and cook for 15 to 30 minutes, topping up the water if it evaporates too quickly.
4. Cool: Once the water has reduced and the Sea Moss is very soft, remove from the heat and allow the mixture to cool.
5. Blend: Transfer the mixture to a blender and process until it reaches a smooth gel consistency.
6. Store: Pour into a clean glass jar and keep in the refrigerator.

For more detailed information about Sea Moss and its preparation, please visit our Sea Moss Blog Page 

 

Q5: How Do I Use Seamoss?

Seamoss is an ideal binder in smoothies, shakes, milks and soups. It can also be used as a gelling agent in raw pies and cakes, or as a raw ingredient in salads. Rinse the seamoss thoroughly with water and leave to soak for between 4-24 hours in lukewarm/room temperature water (preferably spring/bottled water). Afterwards, you can eat the seamoss directly (in small portions) or prepare a gel/gelling agent from it. To do this, place in a blender with a little water and finely blend until it forms a smooth gel, before leaving to rest for a further hour. You may also change that water and then leave for another 24-48 hours. 

Seamoss has a strong, sea-like flavor, so it's better to start using it in small amounts and also use it in recipes where the taste will be disguised by the other flavors. Try using it in:

Plus, you can also apply the gel to your skin or use it as a restorative hair gel.

 

Q6: What Dosage Should I Take?

Use 1 tablespoon of seamoss gel as a binder for smoothies. One to two tablespoons (4 to 8 grams) of seamoss gel is sufficient for adding to salads or deserts.

 

Q7: What Are The Side Effects?

- Always consult your doctor before you order sea moss, particularly if you suffer from low blood pressure or are taking any medication (especially sympathomimetic - and anticoagulants), as sea moss can inhibit the affect of medication and may increase certain side effects. 

- Do not buy sea moss if you suffer (or have suffered) from stomach ulcers. Irish moss can cause bleeding, hypotension, cramps, infections, diarrhoea, dizziness, light-headedness and fainting. 

- We do not recommend sea moss if you are pregnant or breastfeeding because sufficient research has not been conducted on how it interacts with a fetus or newborn's system. Also, if you're taking medication for your thyroid, you have to be careful of your iodine intake. The use of sea moss is not recommended for children as the seaweed can suppress the natural immune system.

 

Q8: Do You Sell in Bulk?

Yes we do offer bulk sales at unbeatable wholesale pricing. Simply send us an email with your request.

 

Q9: How Can This Help My Body?

Sea Moss Gel is rich with antibacterial, antioxidants, and anti-aging properties. It can help support your immune system, supports healthy joins and skin health, supports healthy digestion, and many more. This is the supplement for you if you want to improve your overall well-being.

 

Q10: Are Your Products Vegan Friendly?

Absolutely! All our products to include Gummies, Capsules, Sea Moss Raw and Gel products are 100% All Natural, Gluten-Free, Non-GMO, and Vegan Friendly. 

 

Q11: What Are Your Hours of Operation?

Our hours of operations are:

✔ Mondays - Fridays: 9am - 5pm [EST]
✔ Saturdays: 10am - 4pm [EST]
✔ Sundays: CLOSED

 

Q12: Are Your Products Children Safe For Consumption? 

We do have products such as the Children's Multivitamin Gummies that are suited for children. We do not recommend that children under the age of 16 years take our other products that are specifically for adults.

 

Q13: Are Your Products Safe For Consumption If I Am Breastfeeding? 

We do not recommend sea moss if you are pregnant or breastfeeding because sufficient research has not been conducted on how it interacts with a fetus or newborn's system. Also, if you're taking medication for your thyroid, you have to be careful of your iodine intake. However, our other products are safe once it does not indicate otherwise on the labels. Also, if you would like to consult with your doctor about this query, you can show him/her our full supplement panel located on the back of the label.

 

Q14: Are Your Products For Men or Women? 

Our products are designed for consumption by both men and women.

 

Q15: What Are The Nutrients of Seamoss

When consuming our Sea Moss gels we suggest one to two (1-2) teaspoons per day. However, a 4-tablespoon (20-gram) serving of sea moss provides the following:

• Calories: 10
• Protein: 0.5 grams
• Total fat: 0 grams
• Total carbs: 3 grams
• Fiber: 0.5 grams
• Total sugar: 0 grams
• Calcium: 1% of the Daily Value (DV)
• Iron: 10% of the DV
• Magnesium: 7% of the DV
• Phosphorus: 2% of the DV
• Zinc: 4% of the DV
• Copper: 3% of the DV

Like other sea vegetables, sea moss is also a naturally good source of Iodine, a micronutrient necessary for thyroid health.

 

Q16: Are Your Products Keto Friendly?

Yes, our products are keto-friendly. Remember, ketosis is a metabolic state. The average person can consume 25-50 grams of total carbs per day and remain in ketosis. The addition of honey to our few select Sea Moss gel products is less than 1/4 teaspoon per jar. Technically, you could eat a high-carb food like honey and stay in ketosis.

There are a few times when a small amount of honey is acceptable which are Targeted Ketogenic Diet (TKD) that allows for 20-50 grams of extra carbs up to an hour before or after your workout window and Cyclical Ketogenic Diet (CKD) that follows a traditional low-carb diet for five days, followed by two days of carb backloading. This means that for 24-48 hours of the week you replenish your glycogen stores with higher amounts of carbs. This is typically only recommended for endurance athletes who need higher amounts of carbs to perform.

However, eating honey in large quantities will prevent you from entering ketosis and reverse your progress. That said, eating one tablespoon of honey probably won’t hinder your results. However if you are seeking consistent daily consumption of the sea moss gels and you are not an active/athletic individual then we would suggest you avoid the two products that contain honey. 

 

Q17: How long is shipping time?

We provide tracking information to your email immediately once your package is shipped however you may need to allow 12 to 24 hours after item has been shipped for the tracking information to be readily updated.

Standard Shipping Times: 

• Domestic orders (USA) may take 1-5 business days to arrive (excluding holidays).
• International orders (Worldwide) may take 1-3 weeks to arrive (excluding holidays) depending on your location.

All orders placed after 2:00pm [EST] will be processed on the following business day (except sea moss gels). Please allow for up to 72 business hours handling time as our sea moss gel products are freshly made per order and chilled for up to 12 hours to ensure maximum cooling prior to packaging and shipping to assist with maintaining room temperature or below during transportation. If there are unforeseen delays we will notify you immediately via email. All our products including our Sea Moss gels are shipped from our Florida facility. 

We do not ship on the weekends to avoid delays of your packages in the shipping carrier warehouse. Our Free Shipping service is offered by the USPS. However we do offer UPS and FedEx shipping at checkout. Thank you for your kind patience and understanding during these trying times.

 

Q17: Does your Keto Collagen Powders contain animal bi-products?

Our collagen powders does contain grass fed bovine collagen peptides which comes from cattle so it's extracted from the hides of the animals.