FREQUENTLY ASKED QUESTIONS

Have Questions? Need Answers? You're in the right place.

Below you will find the most common inquiries from our customers. If you don’t see the answer you’re looking for, simply reach out via our Contact Us form, and we will be happy to assist you further.

 

Q: Where are your products made and shipped from?

All of our products are 100% natural and plant-based. While our sea moss is naturally harvested in the Caribbean - primarily from Jamaica and St. Lucia - all products are prepared, quality-checked, and packaged at our facilities in the USA to ensure they meet the highest standards on the market.

Shipping & Handling Details:

• Sea Moss Gels: To ensure maximum freshness and shelf life, our gels are made to order and chilled for 12 to 24 hours prior to shipping. Please allow 1 business day for handling.
• Location (Gels, Gummies & Capsules): Shipped from our production facility in California, USA.
• Delays: If any unforeseen delays occur, we will notify you immediately via email.

 

Q: What are some benefits of sea moss?

Sea moss is renowned for containing more than 90 of the essential minerals the body needs to function optimally. These minerals contribute to a wide range of wellness benefits, including:

 

Q: How long will the sea moss last?

Once opened, a jar of Sea Moss Gel can be refrigerated for approximately 6 weeks.

 

Q: How do I prepare raw sea moss?

Preparing sea moss gel at home is a simple process that involves washing, hydrating, and blending the sea moss into a smooth consistency. Below are the two most common methods.

Method 1: Soak and Blend (Cold Process)

       This method preserves the raw integrity of the sea moss.

1. Measure: Use approximately 30 grams (about 1 oz) of dry sea moss. This will yield roughly 500 grams (17.6 oz) of gel.
2. Clean: Vigorously wash the sea moss in fresh, alkaline water to remove excess salt, sand, and debris. You may need to repeat this 2–3 times.
3. Soak: Place the cleaned sea moss in a bowl and cover it completely with alkaline filtered water. Allow it to soak for 24 to 48 hours.
4. Blend: Transfer the soaked Sea Moss (and a small amount of the soaking water for consistency) to a blender. Blend for approximately 5 minutes until smooth.
5. Store: Pour the gel into a clean glass jar and refrigerate.

Method 2: Boil and Blend (Quick Process)

This method is faster and often results in a smoother, more "jelly-like" consistency.

1. Clean: Thoroughly wash your sea moss in fresh water to remove all impurities and salt.
2. Quick Soak: Cover the sea moss with alkaline filtered water and let it soak for 4 to 6 hours.
3. Simmer: Transfer the sea moss and the soaking water into a pot. Bring to a simmer and cook for 15 to 30 minutes, topping up the water if it evaporates too quickly.
4. Cool: Once the water has reached a tender, gelatinous consistency—and appears slightly translucent.
5. Blend: Transfer the mixture to a blender and process until it reaches a smooth gel consistency.
6. Store: Pour into a clean glass jar and keep in the refrigerator.

For more information about sea moss and its preparation, please visit our Sea Moss Blog Page 

 

Q: What dosage should I take?

We recommend 1 or 2 tablespoons of sea moss gel per day.

 

Q: Are there any side effects or precautions I should know about?

• Consult Your Doctor: Always speak with a healthcare provider before starting sea moss, especially if you take medication (including blood thinners or anticoagulants) or have pre-existing conditions like low blood pressure, thyroid issues, or stomach ulcers.
• Medication Interactions: Sea moss contains high levels of iodine and other compounds that may interfere with certain medications or thyroid treatments.
• Who Should Avoid It: We do not recommend sea moss for:
  • Those who are pregnant or breastfeeding, as research on infant safety is currently limited.
  • Children, as the seaweed may impact their developing immune system.
  • Anyone currently managing stomach ulcers, as it may cause irritation.

 

Q: Do you sell in bulk?

Yes we do offer bulk sales at unbeatable wholesale pricing. Simply send us a message with your request.

 

Q: How can this help my body?

Sea Moss Gel is rich with antibacterial, antioxidant, and anti-aging properties. It can help support your immune system, healthy skin,  gut health, and more. 

 

Q: Are your products Vegan friendly?

Absolutely! All our products 100% All Natural, Gluten-Free, Non-GMO, and Vegan friendly. 

 

Q: What are your hours of operation?

Our hours of operations are:

✔ Mondays - Fridays: 8am - 4pm [PT]
✔ Saturdays: CLOSED
✔ Sundays: CLOSED

 

Q: Are your products  safe for children?

We do not recommend that children under the age of 16 consume sea moss.

 

Q: Are your products safe for consumption if I mm breastfeeding? 

We do not recommend sea moss if you are pregnant or breastfeeding because sufficient research has not been conducted on how it interacts with a fetus or newborn's system. 

 

Q: What nutrients are in sea moss?

Sea moss is a nutrient-dense sea vegetable known for being a natural source of essential minerals. While our recommended daily serving is 1 to 2 tablespoons, the nutritional profile below is based on a standard 20-gram serving (approximately 1.3 tablespoons):

• Calories: 10
• Protein: 0.5g
• Total Fat: 0g
• Total Carbohydrates: 3g
• Dietary Fiber: 0.5g
• Total Sugar: 0g

Key Mineral Profile (% of Daily Value):

• Iron: 10%
• Magnesium: 7%
• Zinc: 4%
• Copper: 3%
• Phosphorus: 2%
• Calcium: 1%

Thyroid Support: Sea moss is a naturally rich source of Iodine, a micronutrient necessary for healthy thyroid function.

Important Note: If you are taking medication for your thyroid, please consult your healthcare provider before adding sea moss to your routine, as you may need to monitor your total iodine intake.

 

Q: Are your products Keto friendly?

Yes, our products are generally keto-friendly.

Most of our Sea Moss Gels are naturally carbohydrate-free. For the few flavors that are sweetened with small amounts of honey or monk fruit, the carbohydrate content per serving remains minimal. If you are strictly monitoring your daily carb intake or are not highly active, we recommend choosing our unsweetened varieties..

 

Q: How long is shipping time?

We'll email you the tracking information once your package has shipped. however you may need to allow 12 to 24 hours after the item has been picked up by the carrier for the tracking information to be updated.

Standard Shipping Times: 

Orders may take 2-5 business days to arrive.

All orders placed after 9:00am [PT] will be processed on the following business day. If there are unforeseen delays we will notify you via email.